In this episode, Rob had the wonderful opportunity to engage with Mark Wernich, General Manager at the TAJ Hotel in Cape Town. Mark has...

Season 3 of the Business Culture Podcast is upon us and we are delighted to introduce a very special guest to kick off the new chapter -...

Our founder, Rob Arnold, had the pleasure of sitting down with Damian Wrigley, GM of Pearl Valley Golf Estate at Val de Vie to understand...

I recently had the pleasure of conversing with the mercurial Mike Leemhuis, one of South Africa's most successful exports in the club and...

A South African that has made global impact through a wonderful career in the golf and club industry. In this episode, Rob Arnold &...

In a recent meeting with a prospect, I was asked the question, "Can we not just sign up for a few of the online courses rather than...

17 November 2003 marked the opening of a game-changing destination in South African golf. If you've ever had the privilege of visiting...

We've compiled a few key focus areas to assist cellar doors towards achieving a greater customer value proposition and consequently,...

NEW LIVE WORKSHOP: A challenging year no doubt but there has never been a better time to commence with your GREATEST COMEBACK. This LIVE...

Michael Leemhuis, M.A. Ed., CCM, CCE, PGA Master Professional Michael was born and had his initial education in South Africa. After...

In this episode, I had the pleasure of chatting with Scotty Fraser, one of South Africa’s leading financial advisors. Scotty and his team...

Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?

A brief look into what influences per-head spend across different customer profiles.

In episode 3 of the Business Culture Podcast, Rob chatted to one of Cape Town's up and coming talents in the restaurant scene, Chris...

As leaders within organisations, a big part of one's high-level mandate is to drive a collective towards a common objective or set of...

Claudia Gevers I still clearly remember my first days as a waitress. I’d mostly be watching the door in apprehension, wondering when my...

In this short podcast, our director of projects, Rob Arnold discusses one of the most important traits to look for when hiring...