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Jun 25, 20221 min read
Mark Wernich - General Manager TAJ Hotel Cape Town - Thriving in the Business of People
In this episode, Rob had the wonderful opportunity to engage with Mark Wernich, General Manager at the TAJ Hotel in Cape Town. Mark has...
Feb 2, 20222 min read
Management Principles: The Power of Progressive Stimulus
Has there ever been a time in human existence where the degree of distraction exceeded the current magnitude? Why is this relevant in the...
Oct 13, 20211 min read
Jeff Clause - A Journey in People-Centricity
Season 3 of the Business Culture Podcast is upon us and we are delighted to introduce a very special guest to kick off the new chapter -...
Sep 20, 20211 min read
PODCAST: Finding the Leadership Balance between Aspiration & Humility
Our founder, Rob Arnold, had the pleasure of sitting down with Damian Wrigley, GM of Pearl Valley Golf Estate at Val de Vie to understand...
Sep 5, 20211 min read
PODCAST: Running a Club as a Business (not a club)
Our founder, Rob Arnold, had the pleasure of sitting down with Chris Bentley, CEO of Royal Johannesburg and Kensington Golf Club to...
Aug 8, 20211 min read
Dealing with Difficult Customers & Members
I recently had the pleasure of conversing with the mercurial Mike Leemhuis, one of South Africa's most successful exports in the club and...
Aug 5, 20211 min read
Business Culture Podcast: Mike Leemhuis - Leading & Managing in Tumultuous Times
A South African that has made global impact through a wonderful career in the golf and club industry. In this episode, Rob Arnold &...
May 22, 20212 min read
Employee Training: The Infinite Game
In a recent meeting with a prospect, I was asked the question, "Can we not just sign up for a few of the online courses rather than...
Nov 11, 20201 min read
Why people join Golf Clubs today
After recently hosting a webinar on this topic for club managers, I wanted to pen a few key sentiments from the webinar which would...
Sep 21, 20201 min read
Content Partner Q&A - Tom Dawson-Squibb
In our latest Q&A short, we chat to teaming and leadership virtuoso, Tom Dawson-Squibb about how he got into the teaming and leadership...
Jun 29, 20201 min read
Being of Value to an Organisation Today
What does it mean to be of VALUE to a company right now? Our founder, Rob Arnold recently chatted to Kieno Kammies on #CapeTalk on the...
May 12, 20201 min read
RCA Shorts - Learning from 10 Years in Business - Recognition
The company behind the Business Culture Podcast series, RCA Consulting, turned 10 years old in January 2020 and in reflection, Rob Arnold...
May 2, 20202 min read
Business Culture Podcast - S.2 EP.3 - Mike Leemhu - Creating Impact in Uncertain Times
Michael Leemhuis, M.A. Ed., CCM, CCE, PGA Master Professional Michael was born and had his initial education in South Africa. After...
Apr 12, 20201 min read
Taking Madiba's Lead
In the spirit of maintaining a progressive psychology during these uncertain times, we've drawn inspiration from South Africa's greatest...
Mar 11, 20201 min read
Business Culture Podcast - S.2 Ep.1 - Brett Graham - The Laureus Story: A Purpose-led Organisation
We kick-off Season 2 of the Business Culture Podcast with a fascinating discussion about the Laureus Sport for Good Foundation with SA...
Feb 13, 20201 min read
Business Culture Podcast - Episode 9 - Mark Fawzy - Listening to Customers
In this episode, Rob got to chat with Mark Fawzy - the founder of Boxchamp, a globally successful tech solution for gyms born in SA.
Dec 12, 20191 min read
Business Culture Podcast - Episode 7 - Recruiting Millenials & RCA turns 10
Rob sat down with on o RCA's brightest young recruits, Claudia Gevers as well as reflecting on 10 years of lessons with RCA.
Nov 25, 20193 min read
The Game-Changing GM's & CEO's
Rob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,
Nov 18, 20191 min read
Business Culture Podcast - Episode 5 - Tinashe Nyamudoka
In this episode, Rob visited the highly-regarded Test Kitchen to chat with Tinashe Nyamudoka, head sommelier of this world-class restaurant.
Nov 14, 20192 min read
The connection between Appraisals and the Customer Experience
Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?
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