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May 11, 20201 min read
White Label Learning Platform
The RCA White Label Digital Learning Platform enables companies to create their own online learning curriculum for staff and other...
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Nov 25, 20193 min read
The Game-Changing GM's & CEO's
Rob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,
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Nov 14, 20192 min read
The connection between Appraisals and the Customer Experience
Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?
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Nov 11, 20193 min read
How to Improve Per-Head Spend
A brief look into what influences per-head spend across different customer profiles.
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